Reference

How 555re Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad or Rocket, and keep your account secure.

Account data onlybKash, Nagad, Rocket payment recordsNo third-party ad sellingYour right to request deletionBangladesh-region access dependent on local law
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555re How 555re Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption across every page where your account data or payment details are transmitted. Your bKash, Nagad or Rocket wallet number is stored in a masked format after your first verified transaction — we reference the last four digits only for display. Account sessions time out after a period of inactivity, and any login from a new device triggers an OTP verification step to your registered number. Access and use of 555re depends on your local law and the eligible regions we serve.

SSL Encryption

Every data exchange between your device and our servers runs over SSL. This covers your login, account wallet actions and any payment method you use including bKash and Nagad.

Cookie Control

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. We do not place third-party advertising cookies on your device without your explicit consent.

Data Retention

We keep your account data for as long as your account is open and for a defined period after closure. You can request a summary of what we hold by contacting support through live chat or email.

OTP Account Verification

Any new device login triggers a one-time password sent to your registered mobile number. This step protects your wallet balance and personal data if your login credentials are ever compromised.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or remove personal data we hold, contact our support team directly. We handle privacy requests separately from general account queries so your request reaches the right person without delay. Response times depend on the complexity of your request, but we aim to acknowledge every privacy query within one working day.

Live Chat Open the chat widget from any page while logged in. State your request as a privacy matter and our team will route it correctly without you needing to repeat yourself.
Email Support Send your privacy request to our support address listed in your account settings. Include your registered mobile number so we can match it to your account record quickly.
Account Settings Some data changes — like updating your contact number or linked wallet — can be done directly inside your account settings without contacting support at all.

Common Questions About Your Privacy at 555re

These are the privacy questions we get asked most often. If yours is not covered here, reach out through live chat or your account settings and we will respond directly.

We collect your name, mobile number and device details at registration. Payment records from bKash, Nagad or Rocket are stored as transaction references — your PIN is never captured or stored by us.

Yes. Contact our support team via live chat or email with a deletion request. We will confirm what we can remove and what we must retain under applicable operating rules before proceeding.

We only share data with the mobile wallet operators you choose — bKash, Nagad or Rocket — to complete your transaction. We do not sell personal data to advertising networks or unrelated third parties.

We retain your data for a defined period after account closure as required by our operating framework. You may request a summary of retained data by contacting support after closure.

Go to your account settings page and follow the number-change flow. You will need to verify ownership of both the old and new number via OTP before the update is confirmed.

We use session and functional cookies to keep your account active and preferences saved. Advertising cookies are not placed without consent. You can manage cookie settings through your browser at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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